What's included in your monthly membership?
All memberships include:
Comprehensive, personalized, evidence-based healthcare by Dr. Vivien A. Ingram, a Board Certified Family Medicine Physician.
Care for all ages and stages*: "from womb to tomb" Family Medicine.
*All pregnancies will receive a referral to a local OBGYN during the first trimester. However, expectant mothers will still be able to receive non-pregnancy-related care with Dr. Ingram.
Patient-centered, high-quality care without the limitations and barriers placed on traditional practices by insurance companies such as: visit time limits, packed schedules, unnecessary tests, and a faceless person in a faraway big city deciding what treatments you can and cannot receive.
Direct access to Dr. Ingram via text, email, phone, Patient Portal, and face-to-face.
Usually no wait time upon arrival to appointments.
Extended, unrushed appointments up to an hour each.
Same and next-day appointments when available.
Appointment options include clinic visits, telemedicine/video, your home*, your workplace*, nursing home/assisted living (coming soon)*.
*Within Andrews County.
Ability to schedule appointments at a convenient time for you via Patient Portal.
After-hours contacts/visits: 4 per year, including texts/calls/telemedicine/clinic (not email or portal), for acute/urgent concerns/questions.
In-house tests including strep, flu, COVID-19, urinalysis, blood sugar, pregnancy testing, and drug testing.
In-house procedures including well-woman exams/Pap tests, certain skin procedures, and sutures/staples for minor injuries.
Medications sent electronically to your preferred pharmacy.
Discounted lab pricing (coming soon).
Discounted pricing on imaging (coming soon, currently in negotiations for this benefit).
No insurance accepted or billed, including private insurance/Medicaid/Medicare.
No vaccines are offered but they can be prescribed or sent to the local health department or pharmacy.
More services will be added to membership as the practice grows.
Additional Membership Types and Services:
* Fourth-trimester and newborn (available soon): visit with family in hospital (or delivery location of choosing) after delivery to meet newborn and check on mom, visits at your home (for baby and mom) during first 6 weeks postpartum, feeding support, coordination with health department for vaccines and any further testing needed, direct access to the physician during business hours and 8 after-hours contacts included (text, phone, and telemedicine). Can continue into regular membership or end at 3 months (end of fourth trimester).
* Nursing home/Rehab/Assisted Living (available soon): Dr. Ingram will visit you, or a loved one, in the nursing home, assisted living, or residential home once a month, at minimum, and more frequently when necessary. Dr. Ingram will also help coordinate care with nursing home physicians and attend care meetings upon request.
* Substance Use Disorder treatment: Dr. Ingram has completed extra training to compassionately treat patients struggling with a substance use disorder. Many times patients are scared to ask for help or do not know the next steps. Dr. Ingram can help you make choices for a better life. There is no judgment and treatment is confidential. Common substances that are misused and can be treated include opioids, alcohol, cigarettes/tobacco, methamphetamine (experimental but worth trying, please contact for further info), benzodiazepines, sleep meds, etc.
* Weight management and food addiction: There are several medications and systems available to help patients obtain and maintain a healthy weight. There is no body shaming or looking past your problems because of your weight. Dr. Ingram cares about your health as a whole, not just the number on a scale or a BMI. There are no easy fixes to weight loss or food addiction, but Dr. Ingram will be there for you along the way.
* Urgent Care visit (non-member, 2 visit limit).
* Medical-grade Piercing is available to members for an extra fee.
* More procedures and services will be added in the future.